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Upgrading or downgrading your plan Print

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You can move between plans at any time from the service itself.

How to change plan

Open the service from Services → My Services and select Upgrade. You will see your current plan, and the other plans you can move to.

A plan on the upgrade page with its Choose Product button ringed.

Select Choose Product next to the one you want. You will be shown what it costs before anything is charged.

Moving up

An upgrade takes effect once the invoice for it is paid. You are charged for the difference over the remainder of your current billing period, not a whole new period.

Moving down

A smaller plan allows fewer sites and less storage. Make sure you are inside the new limits before you downgrade — if you are over them, sort that out first, or ask us and we will help you plan it.

If you are not sure which plan you need

What is included in your plan lists what each one allows. If you are between two, ask us — we would rather put you on the right one than the larger one.


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