Knowledgebase

6 Articles Backups & Staging

Keeping a safe copy, and trying changes before they go live.

8 Articles Billing & Payments

Invoices, payment methods and managing your account balance.

3 Articles Domains & SSL

Pointing a domain at a site, and the certificates that secure it.

3 Articles Files & Databases

SFTP, databases and scheduled tasks, for people who want them.

6 Articles Getting Started

Setting up, signing in and finding your way around your WebVibo account.

6 Articles Speed & Updates

Caching, updates, plugins and how your site is performing.

3 Articles Support

How to reach us and how to get a fast, accurate answer.

6 Articles Your Account

Passwords, two-factor authentication, contacts and account details.

7 Articles Your WordPress Sites

Creating, opening and managing the sites on your hosting.

Most Popular Articles

Signing in to your WordPress site You do not need a separate WordPress username or password. Your WebVibo account signs you in... Updating your details and email preferences Keeping your details current matters: invoices, renewal notices and security alerts all go to the... Changing your password Your password protects your billing details and your websites. Change it whenever you need to,... Opening a support ticket Tickets are the best way to reach us. They are logged against your account, so whoever picks it... How to pay an invoice Invoices are raised automatically before each billing period and emailed to the address on your...